GP or emergency room? How to decide Most health problems can wait for a GP appointment. A few can't. Here's how to tell the difference.
When you feel unwell, it isn't always obvious whether to book a GP appointment or head straight to an emergency unit. Choosing well gets you the right care sooner, and keeps emergency units free for the people who need them most.
Go to emergency, or call an ambulance, if you notice
- Chest pain, pressure or tightness, especially if it spreads to your arm, jaw or back
- Difficulty breathing, or not being able to speak in full sentences
- Signs of a stroke: a drooping face, weakness in an arm or leg, or slurred speech
- Heavy bleeding that won't stop with firm pressure
- A head injury followed by confusion, vomiting or loss of consciousness
- Swelling of the lips or tongue, or a rash with difficulty breathing
- A fever in a baby younger than three months
In South Africa, call 10177 for an ambulance, or 112 from any mobile phone.
Book with your GP for
- Coughs, colds, flu and sore throats that aren't improving
- Earache, sinus pain and eye infections
- Urinary tract infections
- Sprains, strains and minor injuries
- Rashes, allergies and skin infections
- Ongoing pain, tiredness, or anything else that has you worried
Still not sure?
Phone the practice on 021 882 8827 during practice hours and tell us what's going on. If it sounds like an emergency, we'll tell you to go straight to an emergency unit.



